Here are some frequently asked questions that we get:
How do I take care of my clear vinyl panels?
We want these vinyl curtains to serve you for as long as possible, so we’ve included some tips for how to best take care of them.
Three Season Curtains:
Our Vinyl Curtains are designed to serve you best during Fall, Winter & Spring and we recommend you remove them during the summer. Our clear vinyl has been manufactured to avoid shrinkage but best practice dictates not to leave them exposed to the summer sun, so we recommend that you completely remove them and put them back up again in the Fall. Failure to do this may lead to shrinkage and this will not be covered under our manufacturers warranty.
Vinyl Care:
We recommend you wash your vinyl curtains before removing them for Summer Storage. Sun exposure, salt spray, dust, and even the wrong cleaner can degrade your vinyl, so here are some tips and tricks to keep your vinyl windows looking like new for years.
- Use soft materials only — microfiber cloths or clean cotton rags
- Rinse first — always hose down or wipe off loose grit before applying cleaner
- Avoid pressure washers, paper towels, and abrasive pads
- Never use ammonia-based products (like regular Windex) — these can cloud or dry out your vinyl
- Store vinyl flat or rolled with a soft cloth interleaf between layers to avoid creasing and scratching
Here’s a cleaning product we recommend for you to use: Vinyl Cleaner
- Reduces glare and fog buildup
- Repairs fine scratches and hazing
- Removes greasy film, fingerprints, and smudges
- Prevents static and dust attraction
- Leaves a protective coating that helps resist future damage.
Instructions:
- Shake well before use.
- Spray from 8–12 inches away
- Wipe clean, then polish using a soft, dry cotton cloth.
- Routine use keeps vinyl looking clear and actively extends its usable life.
- Extruded vinyl is soft and flexible, but more vulnerable to abrasion. So please let the cleaner do the work — avoid scrubbing or applying pressure.
How long will the vinyl last for?
The curtains have 5 Years of UV protection and most customers who take good care of them (instructions above) can easily get at least 5 Years and more.
Are my Curtains covered under any warranty?
Yes. At MIC, all of our custom outdoor vinyl curtains are covered under a 24-month manufacturer’s warranty. If there is any defect to be found on our materials and workmanship within a 2 year period of the purchase date, we will repair or replace, such defects to your satisfaction. This does not include damage resulting from environmental conditions that include, but are not limited to, high winds, stormy conditions and or shrinkage because the curtains have been left up during the summer months.
Are they made in Canada?
Yes. Our manufacturing facility is based in Burnaby, BC.
Are the Curtains Fire-Retardant?
Yes. Our clear vinyl is both UV protected and FR protected. Fire retardant simply means, when you remove the source of the fire, the flame will self-extinguish. Fire Retardant does not mean Fire-proof.
How will my curtains perform in Cold Weather?
Our clear vinyl has a cold crack resistance of -30 degrees but with a wind chill this drops to -15 degrees. Our experience so far tell us that our Vinyl Curtains perform really well during Canadian Winters.
How much wind can the curtains endure?
This is a tough question to answer, because it depends on wind speed, curtain size, attachment hardware, and temperature. All of these factors will affect the durability of your curtain in windy conditions and while our vinyl curtains are heavy duty enough to handle the wind, they are not storm proof. If the curtains remain closed during consistently high winds, the risk is the curtains may tear or break away from the attachment hardware and this would not be covered under any warranty.